Alpha Co - Terms of Service

Overview

This website is operated by Alpha Co. Throughout the site, the terms "we," "us," and "our" refer to Alpha Co. We offer this website, including all information, tools, and services, conditioned upon your acceptance of the terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing from us, you engage in our “Service” and agree to be bound by these Terms of Service (“Terms”), including additional terms and policies referenced herein. These Terms apply to all users, including browsers, vendors, customers, merchants, and content contributors.

Please read these Terms carefully before using our website. If you do not agree to all the terms and conditions, you may not access the website or use our services.

Any new features or tools added to our store will also be subject to these Terms. You can review the latest version of these Terms at any time. We reserve the right to update, change, or replace any part of these Terms by posting updates on our website. It is your responsibility to check for changes periodically.

Our store is hosted on Shopify Inc., which provides us with an e-commerce platform to sell our products and services.

1. Online Store Terms

By agreeing to these Terms, you confirm that you are at least the age of majority in your state or province of residence. If you are underage, you confirm that you have obtained parental/guardian consent to use this site.

You must not use our products for any illegal or unauthorized purposes or violate any applicable laws (including copyright laws) while using our services.

Any breach of these Terms may result in immediate termination of your access to our services.

2. General Conditions

We reserve the right to refuse service to anyone, at any time, for any reason.

Your content (excluding credit card information) may be transferred unencrypted and may undergo modifications to conform to technical requirements. Credit card information is always encrypted during transfers.

You agree not to reproduce, duplicate, sell, or exploit any part of our service without our express written permission.

3. Accuracy & Completeness of Information

We are not responsible if the information available on our site is inaccurate, incomplete, or outdated.

Any reliance on the material on this site is at your own risk. We reserve the right to modify content at any time, but we are not obligated to update information.

4. Modifications to Services & Prices

Prices for our products are subject to change without notice.

We reserve the right to modify or discontinue the Service without prior notice.

5. Products & Services

Certain products or services may only be available online. These may have limited quantities and are subject to return or exchange as per our Return Policy.

We have made every effort to display our product colors and images as accurately as possible. However, we cannot guarantee that your device’s screen will display colors accurately.

We reserve the right to limit sales to certain geographic regions or jurisdictions and may refuse any order at our sole discretion.

6. Accuracy of Billing & Account Information

We reserve the right to refuse any order you place with us. We may also limit or cancel quantities purchased per person, household, or order.

You agree to provide current, complete, and accurate account and billing details. You must update your email, credit card numbers, and expiration dates to complete transactions smoothly.

For more details, please review our Return Policy.

7. Optional Third-Party Tools

We may provide access to third-party tools, which we do not monitor or control. These tools are provided "as is" without any warranties. Any use of third-party tools is at your own risk.

8. Third-Party Links

Certain content, products, or services available via our store may include third-party materials. These links may direct you to external websites, which we do not control or endorse. We are not responsible for third-party content or transactions.

9. User Comments & Feedback

If you send us feedback, you agree that we may edit, copy, publish, distribute, and use it without restriction. We are under no obligation to:

Maintain comments in confidence.

Pay compensation for comments.

Respond to any comments.

We may monitor, edit, or remove content that we determine is unlawful, offensive, or violates these Terms.

10. Personal Information

Your submission of personal information is governed by our Privacy Policy.

11. Errors & Inaccuracies

There may be errors in product descriptions, pricing, promotions, or shipping times. We reserve the right to correct these errors, update information, or cancel orders if necessary.

12. Prohibited Uses

You are prohibited from using our site or content for any unlawful purpose, including but not limited to:

Violating local, national, or international laws.

Spamming, phishing, or spreading malicious software.

Collecting personal information without consent.

Impersonating someone else.

Disrupting security features of our services.

We reserve the right to terminate access for violating these Terms.

13. Disclaimer of Warranties & Limitation of Liability

We do not guarantee that your use of our services will be uninterrupted, secure, or error-free. You agree that your use of our service is at your sole risk.

In no case shall Alpha Co, our directors, officers, employees, affiliates, or service providers be liable for any damages arising from the use of our service or products.

14. Indemnification

You agree to indemnify and hold Alpha Co and its affiliates harmless from any claims, including legal fees, arising from your breach of these Terms.

15. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of Sri Lanka.

16. Changes to Terms

We reserve the right to update, change, or replace any part of these Terms. Your continued use of the website after updates constitutes acceptance of those changes.

17. Contact Information

For any questions regarding these Terms, please contact us at: 📧 support@alphaco.lk